We recommend booking your shipment as soon as you know your desired pick-up and delivery dates. This allows us to plan ahead and secure the necessary resources to accommodate your shipment. However, we understand that plans can change, and we offer flexible scheduling options to meet your needs.

The transit time for your shipment depends on several factors, including the distance between the pick-up and delivery locations, the type of carrier used, and any potential delays due to weather or other unforeseen circumstances. However, at SAT, we work diligently to ensure that your vehicle is delivered as quickly and efficiently as possible. We also offer expedited shipping for customers who need their vehicle shipped in a hurry.

It's recommended that you or a designated representative be present for both pick-up and delivery to ensure that the vehicle is properly inspected and loaded or unloaded. If you are unable to be present, please let us know in advance so we can make appropriate arrangements.

We recommend that you thoroughly clean your vehicle, remove any personal belongings, and disable any alarms or other security systems. You should also make note of any pre-existing damage and provide this information to our driver at the time of pick-up.

While we discourage customers from shipping personal items in their vehicles, we do allow for a small amount of items to be transported in the trunk or cargo area of the vehicle. However, any items shipped in the vehicle are not covered by our insurance.

At Shelby Auto Transport, we pride ourselves on providing exceptional customer service and attention to detail. We understand that your vehicle is an important asset, and we take every precaution to ensure its safe and timely transport. Our experienced team of professionals is dedicated to making the shipping process as easy and stress-free as possible for our customers.

No, there are absolutely no hidden fees when you book with SAT. We are upfront with all costs associated with your shipment, including insurance and fuel surcharges, and will provide you with a detailed breakdown of the total cost before you book.

Yes, there are a few things you should do to prepare your vehicle for transport. This includes removing any personal items from the vehicle, ensuring that it is clean and free of debris, and securing any loose or detachable parts. Our team will provide you with a detailed checklist to ensure that your vehicle is ready for transport.

At Shelby Auto Transport, we understand that time is of the essence. We strive to provide you with the most efficient and timely vehicle transport possible. The length of time it takes for us to transport your vehicle depends on several factors, such as the distance it needs to be transported, the type of transport you choose (open or enclosed), and any unexpected roadblocks that may occur along the way. We always provide you with a realistic timeframe for delivery so you can plan accordingly. Rest assured that our experienced drivers and state-of-the-art equipment will ensure that your vehicle is transported safely and on time.

Yes, your vehicle's safety is our top priority at Shelby Auto Transport. We use only the most experienced and professional drivers, as well as state-of-the-art equipment, to transport your vehicle. We offer both open and enclosed transport options, depending on your specific needs and preferences. Our drivers also conduct thorough inspections of your vehicle before and after transport to ensure that it arrives in the same condition it was picked up in.

No problem! SAT has a team of experienced customer service representatives available 24/7 to answer any questions you may have. You can contact us by phone, email, or live chat, and we'll be happy to help in any way we can.