We don’t write our own reviews, and we don’t rewrite the ones we get. The reviews below are from customers on Google, copied word for word. The only change: where a customer named another company, we put “[another company]” instead. Swipe through them, then read on for what they have in common and how to read reviews of any car shipping company, us included.
What Our Customers Say
“Quick and easy transport! Ray was incredibly helpful and clear with his communication, and answered questions around the clock. Car was picked up in LA Monday PM and delivered to AZ Tuesday AM. Couldn't ask for a better experience.”
Jeremy B. · Google review
“Great communication throughout the whole process. Helped get my car across the country in under a week! Would definitely use again.”
Zach M. · Google review
“The quote I got was fair, realistic, and most importantly—honest. … The team walked me through every detail, kept me updated throughout the shipment, and delivered my car exactly as planned.”
Mark T. · Google review
“Amazing service from picking up my car in California to transporting it to Georgia. Ray’s excellent and communicated well throughout the process. Highly recommend!”
Jimmy W. · Google review
“The attention to detail and superb care everyone took bringing my mom’s car across the country was beyond expectations! If you have a car to move Shelby Auto Transport is the answer. Not to mention mom’s 2013 BMW got to travel with a brand new Rolls Royce! And some other very expensive cars. Thank you for the amazing service, Ray!”
Erica I. · Google review
“Ray had excellent customer service. He was professional and very responsive. Very low cost and very efficient! I highly recommend this company for all transport needs.”
Trevor G. · Google review
“Got my 2 cars delivered from NJ to TX in under 48 hours. Very fast, reliable & prompt service and on time service that used in my life. So I am very satisfied with this service . Thanks”
Reyan P. · Google review
“Just used Shelby Auto Transport to transport my golf cart. My dealings with Ray were 10 stars. Very efficient driver, Sumnar very pleasant young man. I would highly recommend this company. My first time using them but not my last.”
Brian L. · Google review
“Shelby Auto Transport literally saved the day. I had scheduled with [another company] 3 weeks ahead of time but no communication and then missed both days and wanted to charge me more after missing the windows. I was desperate because I was moving out of state the next morning. I called Shelby and spoke with Ray. Immediately I knew I was in better hands. He was true to his word and worked hard to get a last minute truck scheduled. I’ve since learned that most auto transport companies are a nightmare. I am so grateful I found this gem. The trustworthiness and communication is what makes Shelby the only choice! Thank you!!”
Jeffry S. · Google review
“I can’t say enough about Shelby Auto Transport. I booked this company the day before to ship my mercedes truck from Cali to Atlanta and they took the ball and ran with it. Ray assured me that he would make sure to get my car shipped the next day as I had a last minute flight change and boy did he keep his word. He was kind, an effective communicator and a man of his word and the best part is they picked my car up on Friday with an expected delivery of Tuesday, you guys my car was delivered to me on Sunday at 2PM. I know I know! I don’t know if they flew either but either way this company definitely is heaven sent and I highly recommend. Thank you so much Ray. You’re the best.”
Nina W. · Google review
What They Have in Common
- Communication. Most of these reviews talk about being kept in the loop, getting quick answers or clear communication. It’s the thing people notice most when shipping a car, because so much of it happens out of sight.
- An honest price. One customer called the quote “fair, realistic” and honest. That’s the point of quoting a price a carrier will actually take.
- Help when plans fall apart. Two customers came to us after a last-minute problem, one after another company missed both pickup days. We can’t promise a truck tomorrow every time, but we tell you up front if your date is tight.
- Care with the car. From a mom’s BMW to a golf cart, customers mention how their vehicle was handled.
A few reviews mention very fast deliveries. Transit time depends on the route, the season and the carrier, so we quote it for your trip instead of promising what someone else got.
How to Read Reviews of Any Car Shipping Company
- Start with the newest. Companies change, and last month’s reviews say more than ones from years ago.
- Look for specifics. Real reviews name routes, dates, people and what went wrong or right. Vague praise with no details is worth less.
- Read the bad ones. Look for patterns: a price that went up after booking, missed pickups, cash demanded at delivery. One angry review is a story; five similar ones are a pattern.
- Watch how the company answers complaints. A calm, specific reply that fixes the problem is a good sign.
For the rest of the checklist, see how to choose a car transport company and what earns a company five-star reviews.
Shipped With Us?
If we moved your car, we’d be grateful for an honest Google review, good or bad. It helps the next customer decide, and it tells us what to keep doing and what to fix.
Keep Reading
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